Free shipping on orders over R600
Now shipping nationwide
Delivery within 2–4 working days from receipt of order

Here are the answers to some of your most asked questions.

 

General.

What is Kaas Club?

Dalewood Fromage’s new online store is a destination dairy and cheese shop, stocking a range of speciality cheese accessories; knives, bakers, boards, crackers, and preserves.

Where is Kaas Club based?

Dalewood Fromage, Dalewood Farm, Klapmuts-Simondium Road, Klapmuts, Western Cape.

Where can I purchase Kaas Club products?

We stock the products exclusively online at kaasclub.co.za and in The Cheesery Shop™ at Dalewood Fromage.

 

Orders & Shipping.

Where do you ship to?

We're now shipping nationwide! We deliver to your door, anywhere in SA.

How long will it take to get my order?

Delivery will be within 2 - 4 working days from receipt of order. Orders placed on a Thursday will be delivered the following Tuesday.

How can I track my order?

After placing your order, you'll receive automated emails every time the status of your shipment changes.

What types of payment do you accept?

We accept any Visa and Mastercard debit and/or credit cards.

How much does shipping cost?

Free delivery on orders over R600.

Flat rate delivery fee of R100 on orders less than R600.

 

Returns & Exchanges.

What is your return policy?

We love our products and hope you do too. We regretfully do not accept any returns or exchanges for products purchased off our online store. If however an item is damaged upon arrival, we will set you up with an exchange item.

You can also read more about our return policy here.

 

Gifting.

How do I give Kaas Club as a gift?

Firstly, that makes you a very tasteful gift-giver. Just enter the recipient’s shipping address into the designated fields during checkout. If you don’t know what you want to gift, keep it simple and purchase a gift card so they can select their gift themselves.

 

Products.

Are Kaas Club products dishwasher safe?

The ceramic bakers, stainless steel knives and black cheese slicer are 100% dishwasher safe.

No items that feature any wooden component are dishwasher safe. This includes boards, accessories and utensils. 

Do the products come in packaging?

Yes. Every order is packaged in a kraft shipping box before it is sent out to you. We have ensured that all aspects of our packaging are either recyclable or compostable. 

 

 

Still not satisfied? Contact us.

 

DON'T MISS A THING.
Subscribe to our newsletter to be the first to know about new products, seasonal recipes, and a whole lot more.